Privacy Policy

Last Updated: March 29, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you request a solar assessment, upload utility bills, or contact us through our website. This may include your name, email address, phone number, and physical address.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to develop energy architecture plans, and to communicate with you about your project.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information with trusted partners (such as utility companies or licensed installers) only as necessary to fulfill your request and execute your project.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or disclosure.

5. SMS/Text Messaging Policy

When you provide your phone number and consent to receive SMS messages through our website, solar assessment calculator, contact forms, social media ads, or by texting a keyword to our number, you agree to receive text messages from Solana Energy Concepts. These messages may include:

Solar assessment and proposal delivery notifications
Appointment confirmations and reminders
Project status updates and installation scheduling
Energy savings information and promotional offers for our solar, roofing, and EV charging services
Tax credit and incentive information relevant to your project
Customer service communications

Message frequency varies based on your project status and interactions. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a final confirmation message and will no longer receive text messages from us. You may also text HELP for assistance or contact us at [email protected].

We do not share your phone number or SMS opt-in consent with third parties for marketing purposes. Your consent to receive SMS messages is not a condition of purchasing any goods or services from Solana Energy Concepts.

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, and other major US carriers. Carriers are not liable for delayed or undelivered messages.

6. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications, including SMS messages, at any time.

7. Contact Information

For questions regarding this Privacy Policy or our SMS messaging practices, please contact us at [email protected] or call 602-829-1192.